{"id":178982,"date":"2023-11-11T11:49:10","date_gmt":"2023-11-11T11:49:10","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/qnachat\/"},"modified":"2023-11-11T11:48:35","modified_gmt":"2023-11-11T11:48:35","slug":"qnachat","status":"publish","type":"plugin","link":"https:\/\/nn.wordpress.org\/plugins\/qnachat\/","author":20932428,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"1.0.2","stable_tag":"1.0.2","tested":"6.4.8","requires":"5.9","requires_php":"7.2","requires_plugins":null,"header_name":"QnAChat","header_author":"Ales","header_description":"Simplify communication on your WordPress website with a sleek chat form for users to contact you. 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It allows you to provide real-time assistance to your website visitors through a chat widget displayed on the front end. Engage with your users, answer their questions, and provide exceptional customer support.<\/p>\n\n<h3>Features<\/h3>\n\n<ul>\n<li>Live chat widget: Display a chat widget on your website where users can interact with your customer support team.<\/li>\n<li>Tag-based questions: Users can select tags above the message input field to generate related questions inside the chat for quick answers.<\/li>\n<li>User messages: Users can send messages directly to the customer support team, and they will receive immediate replies.<\/li>\n<li>Conversation management: Admin dashboard to manage conversations, including blocking, deleting, adding tags, adding notices, and requesting user info.<\/li>\n<li>Availability scheduling: Set the availability schedule to define when the \"Online\" status should be displayed.<\/li>\n<li>Offline mode: Hide the \"Online\" status from the chat widget when the customer support team is not available.<\/li>\n<li>Chat widget customization: Customize the chat widget's theme color, icon, icon size, position, and fine-tune position.<\/li>\n<li>Auto user info insertion: Automatically update user info with submitted data for a personalized experience.<\/li>\n<li>Enable for Guests: Allow unregistered users to use the live chat functionality.<\/li>\n<li>Auto Request Info: Request user information before starting a conversation for better assistance.<\/li>\n<li>Exclude registered users: Choose to exclude registered users from providing additional info.<\/li>\n<li>E-mail notifications: Receive e-mail notifications for new conversations to stay updated.<\/li>\n<li>Disable chat widget: Temporarily hide the chat widget without deactivating the plugin.<\/li>\n<\/ul>\n\n<h3>License<\/h3>\n\n<p>This plugin is licensed under the GNU General Public License v2 or later.<\/p>\n\n<h3>Contact<\/h3>\n\n<p>For any inquiries or support requests, please email us at plugins@aleswebs.com<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Upload the \"QnAChat\" folder to the \"\/wp-content\/plugins\/\" directory.<\/li>\n<li>Activate the plugin through the \"Plugins\" menu in WordPress.<\/li>\n<li>Configure the plugin settings through the \"QnAChat\" menu in the WordPress admin area.<\/li>\n<li>Customize the chat widget appearance and functionality according to your preferences.<\/li>\n<li>Start engaging with your website visitors and providing live chat support.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<ol>\n<li><p>How do I customize the chat widget's appearance?\nYou can customize the chat widget's theme color, icon, icon size, position, and fine-tune its position through the plugin settings in the WordPress admin area.<\/p><\/li>\n<li><p>Can unregistered users use the live chat functionality?\nYes, you can enable the live chat functionality for guests, allowing unregistered users to use it.<\/p><\/li>\n<li><p>How can I manage conversations?\nYou can manage conversations, including blocking, deleting, adding tags, adding notices, and requesting user info, through the admin dashboard provided by the plugin.<\/p><\/li>\n<\/ol>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release.<\/li>\n<\/ul>","raw_excerpt":"QnAChat is a powerful live chat customer support plugin for WordPress. It allows you to provide real-time assistance to your website visitors through  &hellip;","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/nn.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/178982","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nn.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/nn.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/nn.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=178982"}],"author":[{"embeddable":true,"href":"https:\/\/nn.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/aleswebs"}],"wp:attachment":[{"href":"https:\/\/nn.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=178982"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/nn.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=178982"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/nn.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=178982"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/nn.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=178982"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/nn.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=178982"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/nn.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=178982"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}