Skildring
Most chat widgets help a human agent respond faster. Handled is different: it’s an AI that handles the conversation itself. It qualifies sales leads the moment they arrive, and answers customer support questions instantly using your own FAQs and policies, without needing a person at the keyboard. It works around the clock, hands off to a real person whenever a conversation genuinely needs one, and captures visitor details for every qualified lead.
This plugin adds the Handled chat widget to your site. It does not include any chat logic itself: your site sends visitor messages to Handled’s own servers at handled.support, which is where the AI, your FAQs, and your escalation contacts are configured.
You need a Handled account to use this plugin. Sign up for a free trial at handled.support, then find your tenant slug and instance key on the Widget Config page of your dashboard.
Features
- Qualifies sales leads and routes them to your team
- Answers support questions from your own FAQs and policies
- Hands off to a real person whenever a conversation needs one
- Works on any WordPress site, WooCommerce or not
External service
This plugin connects to Handled (handled.support), a third-party service operated by Sonic Blue Tech Ltd. Chat conversations are processed on Handled’s servers, not on your own site. See Handled’s Terms & Conditions and Privacy Policy for details on how conversation data is handled.
Skjermbilete
Installasjon
- Sign up for a Handled account at handled.support if you haven’t already.
- Install and activate this plugin.
- Go to Settings Handled Chat.
- Copy your tenant slug and instance key from your Handled dashboard’s Widget Config page, and paste them in.
- Save. The chat widget will appear on your site.
Vanlege spm.
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Do I need a Handled account?
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Yes. This plugin only adds the widget to your site, it doesn’t include the AI or any of the underlying setup. Sign up at handled.support first.
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Does this work with WooCommerce?
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Yes, and it works on any WordPress site whether or not WooCommerce is installed.
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Where do I find my tenant slug and instance key?
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In your Handled dashboard, under Widget Config, there’s an embed snippet with these values already filled in.
Omtalar
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Bidragsytarar og utviklarar
“Handled Chat” is open source software. The following people have contributed to this plugin.
Contributors
Omset “Handled Chat” til ditt eige språk.
Interested in development?
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Endringslogg
1.0.0
- Initial release.